We are looking for a HR Manager to oversee all aspects of human resources practices and processes.
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances, or other issues. Work with managers and employees to address all types of employee relations issues
Manage the recruitment and selection process. To conduct induction, documentation, and onboarding formalities of the recruits...
Payroll processing which includes Salary Release, Payslip generation
Support current and future business needs through the development, engagement, motivation, and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
Oversee and manage a performance appraisal system that drives high performance
Assess training needs to apply and monitor training programs
Provide continuous support to the leadership team on human resources-related matters, policies, and procedures.
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Requirements and skills
MBA in HR - Regular
Proven experience in HR for 10 to 12 years with hands-on experience in all HR subsystems
Sound knowledge of software like HRM, Excel, PowerPoint, MS Word, and payroll
Excellent presentation skills and interpersonal skills
Strong multitasking abilities
Good spoken and written communication skills
Competence to build and effectively manage interpersonal relationships at all levels of the company
In-depth knowledge of labor law and HR best practices
Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative.
Experience in the development and administration of HR compensation plans
A customer care executive tends to act as a linkman between a company and its customers and efficiently resolves any such queries generated by its customers or clients
The only aim is to ensure customer satisfaction by fulfilling their requirements...
Should be confident in troubleshooting any such emerging queries and maintaining high standards
Develop a strong relationship with their customers and generate trust with open and interactive communication
Acquire and validate the information and provide it to the customers with full efficiency
Document or maintain records of each interaction with the customers for future evaluation
Set up customer accounts and provide relevant information to them
Follow the procedures, guidelines and implement them while troubleshooting queries
Requirements and skills
Excellent communication skills
Strong presentation skills
Strong analytical skills
Time management and multitasking skills
Good interpersonal and problem-solving skills.
Should be able to adapt to interacting with clients and should have good listening skills to validate the data and troubleshoot
Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration...
Analyze customer insights, consumer trends, market analysis, and best marketing practices to build successful strategies and prepare forecasts
Create, maintain, and conduct analytical reports across multiple platforms and extract key insights for future campaign development. Be updated about marketing strategies and trends
Evaluate and optimize marketing and pricing strategies
Increase brand awareness & generating new business leads
Coordinate marketing strategies with the sales, finance, public relations, and production departments
Oversee branding, advertising, and promotional campaigns
Prepare and present quarterly and annual reports to senior management
Bachelor’s degree (or equivalent) in marketing, business, or a related field
Proficiency with online marketing and social media strategy
Proven success in designing interactive applications and networking platforms
Willingness to travel
Established contacts in the media
Deliver excellent service to ensure high levels of customer satisfaction
Motivate the sales team to meet sales objectives by training and mentoring staff...
Create business strategies to attract new customers, expand store traffic, and enhance profitability
Hire, train, and oversee new staff
Respond to customer complaints and concerns in a professional manner
Ensure store compliance with health and safety regulations
Develop and arrange promotional material and in-store displays
Prepare detailed reports on buying trends, customer requirements, and profits
Undertake store administration duties such as managing store budgets and updating financial records.
Monitor inventory levels and order new items
Bachelor’s degree in Business Administration or relevant field preferred
A minimum of 3 years working experience in a retail environment
Strong leadership and customer management abilities
Customer service-oriented with in-depth knowledge of basic business management processes
Excellent communication and interpersonal skills